Privacy Policy

1. Introduction

śyāma paṭṭaḥ ("we," "our," or "us") is committed to protecting your privacy and the privacy of children who benefit from our educational service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered homework question generation service.

We comply with applicable Indian data protection laws, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We also follow best practices aligned with global standards like GDPR and COPPA.

2. Information We Collect

2.1 Information You Provide

2.2 Information Collected Automatically

• Device Information: Browser type, operating system, device type
• Usage Data: Pages visited, features used, time spent
• Log Data: IP address, access times, referring URLs
• Cookies: Session cookies for authentication, preference cookies

2.3 Information from Third Parties

If you sign in using Google, we receive your name, email address, and profile picture from Google. We do not receive your Google password.

3. How We Use Your Information

We use collected information for the following purposes:

• Service Delivery: Generate questions, save templates, maintain history
• Personalization: Customize content based on grade level and preferences
• Account Management: Create and maintain your account
• Communication: Send service updates, respond to inquiries
• Improvement: Analyze usage patterns to improve our service
• Security: Detect and prevent fraud, abuse, or security threats
• Legal Compliance: Comply with applicable laws and regulations

We do NOT use your information for:

• Targeted advertising
• Selling to third parties
• Profiling for non-educational purposes

4. Children's Privacy

4.1 What We Collect About Children

When you add a child profile, we collect only:

• Child's first name (or nickname)
• Grade level (1-5)
• Education board (CBSE/ICSE)
• Optional: Avatar selection

We do NOT collect:

• Child's full name or surname
• Date of birth or age
• School name or address
• Photographs of children
• Any contact information for children

4.2 Parental Rights

Parents and guardians have the right to:

• Review information collected about their children
• Request deletion of their child's information
• Refuse further collection of their child's information
• Modify or update their child's profile information

To exercise these rights, contact us at privacy@syamapattah.com.

5. Information Sharing

We do not sell, rent, or trade your personal information. We may share information only in these limited circumstances:

• Service Providers: With trusted vendors who help us operate our service (hosting, analytics, email), bound by confidentiality agreements
• Legal Requirements: When required by law, court order, or government request
• Safety: To protect the rights, safety, or property of our users or the public
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
• With Your Consent: When you explicitly authorize sharing

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: Data encrypted in transit (HTTPS/TLS) and at rest
• Password Security: Passwords are hashed using industry-standard algorithms
• Access Controls: Limited employee access on a need-to-know basis
• Regular Audits: Periodic security assessments and updates
• Secure Infrastructure: Hosted on reputable cloud providers with security certifications

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy:

• Account Data: Retained while your account is active, deleted within 30 days of account deletion request
• Generation History: Retained for 12 months, then automatically deleted
• Child Profiles: Deleted when you remove them or delete your account
• Log Data: Retained for 90 days for security and debugging purposes

8. Advertising

Our service displays advertisements provided by Google AdSense to support free access to our educational tools. Here's what you need to know:

8.1 Types of Ads

• Non-Personalized Ads: We only display contextual ads based on page content, not user behavior
• No Behavioral Targeting: We do not track users across websites for advertising purposes
• Family-Friendly: Ads are filtered to be appropriate for educational contexts

8.2 Third-Party Ad Providers

We use Google AdSense to display advertisements. Google may use cookies to serve ads based on your prior visits to our website or other websites. You can opt out of personalized advertising by visiting Google Ads Settings.

8.3 Ad-Free Experience

Premium subscribers enjoy an ad-free experience. You can upgrade to premium at any time to remove all advertisements from the platform.

9. Cookies and Tracking

We use cookies and similar technologies for:

• Essential Cookies: Required for authentication and security (cannot be disabled)
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how users interact with our service
• Advertising Cookies: Used by our ad partners to serve relevant, non-personalized ads

You can manage your cookie preferences through our cookie consent banner or your browser settings. Disabling certain cookies may affect functionality.

For more information about how Google uses cookies in advertising, visit How Google uses cookies in advertising.

10. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request your data in a portable format
• Objection: Object to certain processing of your data
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@syamapattah.com. We will respond within 30 days.

11. Third-Party Services

Our service integrates with third-party services that have their own privacy policies:

• Google Sign-In: Google Privacy Policy
• Vercel (Hosting): Vercel Privacy Policy
• Google AdSense (Advertising): Google Advertising Policies

We encourage you to review the privacy policies of any third-party services you interact with.

12. International Data Transfers

Your information may be transferred to and processed in countries other than India. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard contractual clauses
• Data processing agreements with service providers
• Compliance with applicable data transfer regulations

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Sending email notification for significant changes (if you have an account)

We encourage you to review this policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For legal matters: legal@syamapattah.com

15. Grievance Officer

In accordance with the Information Technology Act, 2000, and rules made thereunder, the name and contact details of the Grievance Officer are: